EydOil · Customer Care

Shipping & Delivery

Free delivery on all orders. Real-time tracking sent directly to your email.

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Free Shipping

On all orders, with no minimum spend. No hidden costs at checkout.

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Safe Packaging

Every order is carefully packed to ensure your products arrive in perfect condition.

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Tracking Included

You will receive your tracking number by email as soon as your order has been dispatched.

Delivery Times

Our products are shipped directly from our partner warehouses. The times shown are business days, excluding Saturdays, Sundays and public holidays.
Destination Estimated Time Cost
🇮🇹 Italy 7–15 business days ✓ Free
🇪🇺 Europe (EU) 10–20 business days ✓ Free
🌍 Rest of the World 15–30 business days ✓ Free
⚠️ Times are estimates. EydOil cannot be held responsible for delays caused by customs, couriers or extraordinary circumstances.

How to Track Your Order

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1. Order Confirmation

You will immediately receive a confirmation email with all the details of your purchase.

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2. Shipping Email

Once your parcel is on its way, we will send you the tracking number and a link to follow it in real time.

3. Delivery

The courier delivers to your address. If you are not home, they will leave a missed delivery notice.

Frequently Asked Questions

Can I change my delivery address?

Only if the order has not yet been processed. Write to us immediately at info@eydoil.com with your order number.

What happens if I am not home?

The courier will leave a notice and attempt delivery again on the following days. Check your tracking email for instructions from the carrier.

Is shipping really always free?

Yes, shipping is always free on all orders, with no exceptions and no minimum spend.

🙋 More questions? Write to us at info@eydoil.com — we reply within 24 business hours.